Status of your order
Typically, you will receive a Track & Trace email once your order has been picked up from our warehouse by the carrier, which may happen in the evening. Only after this point will your order be registered in the carrier's system, allowing you to track its progress.
To monitor your order's shipping status, click the link in the email or look up your order in our Track & Trace system.
Track and Trace
To look up the shipping status of your order in our track & Trace system, you need to have your order number. You will find your order number in the email and looks similar like this: Order #41XXXXX
Click the button below and enter your email address along with your order number. Once your order is on its way, you’ll be able to track its progress here.